Friday, September 18, 2009

30-Day Branding Challenge: Brands you already understand


Most writers will tell you they don't know anything about brands: That brands are the Warhol soup cans--devoid of any real substance, all style. Brands, in other words, have nothing to do with what you do.

Think again.

It's not that writers are lying. It's just that we can't think of anything we respect that's part of a brand.

Here's something that I hope will change that thinking: If you've been a newspaper reporter or worked at a magazine or trade publication, you know all about a brand. You've lived it. It was your publication.

Think about it: The New York Times has a very different brand than the New York Post than The National Enquirer than The New Yorker than Body + Soul than Ladies Home Journal than Slate than Gothamist.

We get that intuitively. But what's the difference, really? They're all publications. They're all words printed on paper or splashed across a Web site.

It sounds like a dumb question: What do you mean what's the difference between the National Enquirer and The New York Times? That's the stupidest thing I've ever heard.

But why? Because the New York Times is "all the news that's fit to print" and The National Enquirer supplies information for "inquiring minds." But they both purport to tell stories about people that are true. They both make corrections. They've both been sued for libel. (And, of course, some would argue that there's not enough of a difference between the Old Grey Lady these days and gossip magazines, but that's another conversation.)

The difference is that they both purport to do something different and they approach what they do with a different style: The New York Times spends a lot of money on very good editors who spend lots of hours shaping stories that are up to their standards. They fact-check. The National Enquirer--well, I don't know much about the National Enquirer, but I'd be willing to bet that they don't spend their money the same way and they don't want deep, thorough stories. Their Web sites look really different from one another: The New York Times looks closest to a newspaper of almost any newspaper Web site. The National Enquirer has huge photos and splashy headlines like "The Grace Kelly Curse Strikes Again."

Those are not mistakes. They do these things on purpose. The New York Times isn't competing directly with The National Enquirer, though I'm sure they share readers.
What this means for you

Likewise, you are not competing against every writer out there. Obviously, you aren't competing with business writers if you're a parenting writer. But you also aren't necessarily competing with every other parenting writer. If you focus on tween issues, you aren't competing with pregnancy and newborn writers.

But your editors only know that if you don't have a brand:
  • If you spend money that backs up what you like to write about--learning more, attending conferences--and you pitch stories based on the topic areas you want to cover.
  • You write in a fun, lighthearted style if your vibe is intimate and informal. You write a web site with moving copy if you write narrative nonfiction.

The examples go on. The point is that The New Yorker's brand is not a coincidence, and it's also authentic to what it excels at. I'd hate to see The New York Times do any more gossip than it's already done. Doing so would confuse the heck out of its readers. And I shudder to think what the National Inquirer would do to thoughtful healthcare reform coverage.

So what are you? How do you show it?

Photo by Terje S. Skjerdal.

Thursday, September 17, 2009


“A brand is no longer defined only by advertising-driven perception. Rather it is defined by the customer’s experience in buying the product; satisfaction in using the product; and the services wrapped around the product with positive consequences.”
Andrew Cohen, Founder, Exposed Brick











Photo by AleBonvini.

Wednesday, September 16, 2009

30-Day Branding Challenge: Authenticity and transparency as brand

Most of this video is this guy ranting and advising people to quit jobs and start something new (spoken like a trust fund baby), but if you scroll to minute 10:50, you'll start hearing some interesting things about what a brand is really about.



Here's the essence: Your brand is your passion--what you want to do forever--plus being yourself. Don't imitate other writers you love. Be the best version of yourself as a writer.

Tuesday, September 15, 2009

30-Day Branding Challenge: Your personal life and your brand

How much of what you do in your personal life should be part of your brand?

It's an important question to ask yourself as you craft your brand. Since you're writers, I think I have an analogy that you'll understand.

I'll start with a story.

When I was in college, my journalism professor taught us to do a "letter from"--a combination of a first person essay and reported feature. In teaching us about the writing voice to assume, he was very clear. In essence, he told us that none of your readers care about you as a person, not really. They don't care what irritates you personally, what you think is funny. You aren't famous enough or charismatic enough--probably--for that to be compelling. You are, most likely, the generic first-person.

The only personal stuff you share in your story is stuff that advances the story. So if it advances the story for you to be funny, share the bit about the funny behavior of the bell hop in the hotel. If is advances the story to talk about your childhood raised by a single parent, share that part of yourself.

But not everything belongs in the story.

Likewise, not everything about your personal life belongs in your brand. But if you are a financial writer, talk on your Web site about working on the stock exchange. If you're a real estate writer, talk about your experience as a landlord or a renter.

If you look at the bio on my Web site, you'll see that I write openly about having lost 85 lbs. in the past five. I also write about my decade-long love affair with yoga. But I don't write about other parts of my life--parts I'm going to keep to myself even now.

I'm a health writer, and I excel at stories about regular people taking charge of their health with small but important changes. Guess why I include that stuff in my bio? Plus, the vibe I go for on my Web site and with my clients is friendly and personable. So I don't mind sharing parts of my personal life. I also don't mind showing myself dancing around on this blog, apparently.

So think about this: What in your personal life motivates your work? If there isn't anything in particular, don't feel like you have to come up with something. But if something authentically makes you passionate about the work you do, celebrate it, and tell your editors about it.

Photo by tiffa130.

Monday, September 14, 2009


An image is not simply a trademark, a design, a slogan or an easily remembered picture. It is a studiously crafted personality profile of an individual, institution, corporation, product or service.
--Daniel J. Boorstin





Photo by
tourist_on_earth.

Friday, September 11, 2009


"A brand that captures your mind gains behavior. A brand that captures your heart gains commitment."
Scott Talgo

Photo by aussiegall.

Thursday, September 10, 2009

30-Day Branding Challenge: Reflecting your brand in your queries


Yesterday, we examined how the queries you send can help guide the creation of your brand. Today, we'll talk about branding the opposite direction:

How do you put your brand in every query you send?

Yesterday I touched on one way: In your "why I should write this story" paragraph (and if you don't have one of those, you should create one for every query), you should include one sentence that cogently explains your brand. You create it by finishing this sentence:

I specialize in...

For example, "I specialize in simple changes that make a big difference in one's health and relationships;" "I specialize in moving and in-depth investigative stories that make a difference;" or "I specialize in upbeat, quirky stories that revel in my subject's humanity, not their flaws."

Whatever it is, you should know it and you should be able to express it.

But you should also be able to do that time-honored writer thing: Show don't tell.

And you show your brand by pitching stories that are consistent with it. For Jen Miller, she markets her brand by pitching stories on the Jersey Shore. You can do this by pitching stories on quirky people you want to profile, or by pitching investigative pieces.

There's a side benefit to this kind of brand development: This is an opportunity not only to embed your brand in your clients' heads, but to get closer to the type of writing you love to do.

So take a few minutes and free write: What do I love? What do I specialize in? What am I great at?

If you've won any awards, this is one way of telling what you do well. And if you've won those awards doing writing you're good at but are burnt out on, then it's a chance to refocus your querying toward work that feeds your soul.

And then start coming up with vague ideas for stories. Any little kernel that's been fermenting in your head, write down. If it fits with your brand, give it a top priority with your querying.

It's not that you can't query short or simple stories that might bring in money while you build up a practice that supports your brand and your passion. But you should be querying every week or every month stories that support your brand. Make it a goal to send at least one query before the month's end that reflects your passion and your strengths, and then you're marketing your brand.

Photo by Valeriana Solaris